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Last updated 29 July 2026

Terms of Service

These terms govern your use of LeanHQ. By creating a workspace, you agree to them.

1. The service

LeanHQ is a business operations platform that uses AI to assist with hiring and bookkeeping tasks. It is operated by Viavize Ventures LLP ([registered address]).

LeanHQ is an early-stage product under active development. Features may change, and we may add, alter or withdraw skills. We will not make breaking changes to your stored data without notice.

2. Accounts

You must give accurate details and keep your credentials secure. You are responsible for everything done under your workspace, including by people you invite. Tell us promptly at hello@leanhq.ai if you suspect unauthorised access.

You must be at least 18 and able to enter a binding contract, and you must use LeanHQ for business purposes.

3. Credits and payment

  • LeanHQ is metered in credits. Credits are consumed by AI actions — screening a résumé, scanning a document, analysing a statement — at the rates shown in the product.
  • New workspaces receive a starting allowance of free credits.
  • Additional credits are currently sold in packs and invoiced directly. Prices are shown on our site and may change; changes never affect credits you have already bought.
  • Credits do not expire while your workspace is active. Purchased credits are non-refundable except where the law requires otherwise.
  • If an AI action fails through no fault of yours, we refund the credits it consumed.
  • Taxes (including GST where applicable) are added as required by law.

4. Your content and your responsibilities

You keep all rights to the content you upload. You grant us a limited licence to store and process it solely to provide the service to you.

You are responsible for ensuring you have the right to upload what you upload. In particular:

  • You must have a lawful basis to process personal data about third parties, including job applicants, and must inform them as your local law requires.
  • You are responsible for complying with employment, equal-opportunity, tax and accounting law in your jurisdiction.
  • You must not upload content you have no right to share, or use LeanHQ to send unlawful, deceptive or unsolicited bulk email.

5. AI output — read this one

LeanHQ's AI produces suggestions, not decisions. Scores, rankings, extracted figures, transaction matches and drafted emails may contain errors or omissions, and must be reviewed by a person before you rely on them.

You remain solely responsible for your hiring decisions, your financial records, your tax filings, and every email sent from your account. LeanHQ is a tool that assists your judgement — it does not replace it, and it is not legal, financial, tax or professional advice.

6. Acceptable use

Don't: break the law, infringe others' rights, attempt to breach or overload the service, reverse engineer it, resell it without agreement, or use it to build a competing product. We may suspend a workspace that does.

7. Third-party services

LeanHQ integrates with third parties (for example, Google, if you choose to connect a mailbox). Your use of those services is also governed by their terms. We are not responsible for their availability or behaviour.

8. Availability

We work to keep LeanHQ available and reliable, but we do not currently offer a contractual uptime guarantee. We may perform maintenance, and may occasionally need to take the service offline.

9. Intellectual property

LeanHQ, its software, design and branding are ours. These terms grant you a right to use the service, not ownership of it.

10. Termination

You may stop using LeanHQ at any time and ask us to close your workspace. We may suspend or terminate accounts that breach these terms or that we are legally required to close. On termination you can ask for an export of your data; after 30 days we delete it, subject to legal retention requirements.

11. Disclaimers and liability

The service is provided "as is", without warranties of any kind to the extent permitted by law. To the maximum extent permitted, we are not liable for indirect, incidental or consequential loss, or for lost profits, revenue or data. Our total liability for any claim is limited to the amount you paid us in the three months before the claim arose.

Nothing here limits liability that cannot lawfully be limited.

12. Governing law

These terms are governed by the laws of [jurisdiction — e.g. India], and the courts of [city] have exclusive jurisdiction over any dispute.

13. Changes

We may update these terms. If a change is material, we will notify workspace administrators by email before it takes effect. Continuing to use LeanHQ after that means you accept the new terms.

14. Contact

hello@leanhq.ai

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LeanHQ is a product of Viavize Ventures LLP. © 2026 — all rights reserved.